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Log In Help FAQ
Q

What is my registration status on the Allianz Global Investors Web site?

A

Only registered Financial Advisors have access to the Advisor-only content on the Advisor version of the new site. If you are an Advisor and created a registration profile on the previous site, you will not need to re-register on the new site. Your existing User ID (e-mail address) and password remain intact. Advisors who have never registered on allianzinvestors.com and would like to register now, please visit our registration page.

 

Account Access: The above does not affect the Account Access function of the Web site. All users will still need to log in with their User ID (Social Security Number) and PIN for access to their account information.

 

Q

What are the advantages of registering on allianzinvestors.com?

A

To learn more about the benefits of registration, click here.

Q

How do I log in to the password-protected Financial Advisor version of allianzinvestors.com?

A

In order to log in as an Advisor, you must be a registered user on the site. To register, visit our registration page.

 

If you have already registered, you can log in from the Advisor Log In module on the homepage or from the log-in page. Enter your User ID (your e-mail address) and password, and hit the Enter key on your keyboard or click the round arrow button to log in.

 

Q

I forgot my password. What do I do?

A

Fill out the form in the Lost Password page of the Help Section and have it e-mailed to the e-mail address you used to register.

 

Q

There is a box labeled “Automatically log me in next time” in the log in module. What does this mean?

A

Checking the box saves your User ID and password on the log in module so that you remain logged in on your next visit to allianzinvestors.com. This is achieved through cookies that are temporarily written to your computer’s memory (RAM). To learn more about what cookies are and how they are used on allianzinvestors.com, click here.

 

NOTE: Do not enable auto log in on a public computer such as in a library or airport, as your User ID and password will be saved to the computer that you are using.

Q How do I disable Auto Log in?
A

To disable auto log in, simply log out of the site. The log out link is available in the personalized ID module on most pages, except product profiles and price & performance pages.

Q How do I change my profile information, such as my User ID and password, once I have registered on the Web site?

 

A

You must be logged in to change your profile. From the personalized ID module on the right, click on “Change Your Profile,” make the desired changes, then click on the “Submit” button.


Some products/services may not be offered at certain broker/dealer firms. In addition, some broker/dealer firms may have restrictions with regard to accessing password protected areas of websites.

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