Allianz Global Investors
Our Managers Commentary News & Media
Mutual Funds
Managed Accounts
Closed-End Funds
Offshore Funds
529 Plan
Premier VIT
Value Add

Help  
 
Web Site Problems FAQ
Q What are “cookies,” and how are they used on allianzinvestors.com?

 

A

A cookie is a small piece of data stored on your computer. We use cookies to make our site more convenient to use. Please visit the Automatic Log In page to learn more about cookies and how they are used on our Web Site.

Q

What is Acrobat Reader and what are the Acrobat Reader Requirements I need to view the PDF Files on the allianzinvestors.com site?

 

A

The Adobe Acrobat Reader is the tool used to view and download PDF files from our Web site. You need Acrobat 4.0 or higher to view the PDF files on the allianzinvestors.com site. The Acrobat Reader is free and can be downloaded from the Adobe Web site. To get instructions for downloading and installing the latest Acrobat Reader software, visit their Web site at:

 

http://www.adobe.com/products/acrobat/readstep2.html

Important: After you reach the instructions for a platform, read them thoroughly before beginning the download and install process.

Q

What operating systems and browsers do the allianzinvestors.com site support?

A

Our site is built to work with the most popular browsers, but it works best with Internet Explorer 5.0 or higher. Check the chart below for the minimum browser version and operating systems to present our site properly.

 

Operating Systems

Windows
98, ME, NT 4.0, 2000

 

Macintosh
8.5 and higher, 9.x

 

Browsers

Recommended
Microsoft Internet Explorer 5.0 and above

 

Others
Netscape Navigator 6.2  and above
AOL 7.0 and above

 

 

Q What Video/Audio Software do I need to view media and/or sound clips?
A

No one likes to sit around waiting for a video to download. To save you time and improve your experience, we use a technique known as "streaming." To access audio or video files on our Web site, you will need either RealPlayer or Microsoft Media Player.

 

If you are a Windows user, you probably already have Microsoft Media Player installed. If you click one of our video or audio files and it doesn't begin, your browser may not be equipped with this software. You can download a free version of your choice at the Real Player or Microsoft Media Player websites.

Q

What is buffering?

A

While viewing videos or listening to audio presentations on our site, you may see the word "buffering" on your screen. Either of the streaming media players you use will save data to your local storage for playback when enough information has been assembled for the stream to start.

 

Typically, you'll notice buffering before a media presentation begins to play. It can also appear during the playback at any time when the presentation's bandwidth requirements are greater than the available bandwidth.

 

Q

How do I view PowerPoint files?

A

There are two ways to view a PowerPoint file:

  • Option 1: - Download the file and open it from your hard drive using PowerPoint.
  • Option 2: - View the file through your browser by double-clicking on the PowerPoint file or icon.

 

You must have Microsoft PowerPoint Animation Player 97 or later installed on your computer to view this file in your browser.



Advisor Login